How should I start the beginning of each class?
How can students ask questions (raise their hands)?
How do I call on a student?
Can I cold call?
How will a student answer a question?
Can I see the order in which students raised their hands if I am using the Raise Hand feature?
Can I mute all students at once?
What about chatting via messaging during class?
How do I disable the chat function?
A student refuses to use the video option in Zoom. What, if anything, can I do?
If my students arrive “late” to class can they still attend?

How should I start the beginning of each class?

Remind your students of basic Zoom etiquette:

Encourage students to turn on their cameras when appropriate. Refer to Using Video to Assess Student Attention in Virtual Class Meetings for additional guidance.
Look at the camera in order to make eye contact when they’re talking.
Mute their mics when they aren’t contributing, see How to mute all participants at once.
Remind students at the start of each class session if you intend to record.

How can students ask questions (raise their hands)?

Go to the participants icon on the bottom of the Zoom page and choose “raise hand.”

How do I call on a student?

You can call on a student as you would in a classroom. Students will be able to hear and see you OR you can use the “raise hand function.” Consider your class format to determine the best strategy for calling on students. For large lectures it will be easier to use the raise hand feature. For seminars you may be able to manage the classroom just by audibly calling on students. Allow students to unmute themselves.

Can I cold call?

Yes.

Large lectures: Call on a student by reviewing the participant list (which will be brought up when you view manage participants) and then choose a student by audibly saying “Susan, what do think about …?” Also here are some tips for lecturing online.
Seminars: You can either use the participant list or just look at the screen in Gallery View (checkerboard) which will show you the students.

How will a student answer a question?

A student will unmute their audio and then answer as they normally would. Remind people to mute their audio once they have answered the question.

Can I see the order in which students raised their hands if I am using the Raise Hand feature?

Yes, students are displayed in your participant list in the order that they raised their hands. Students that raised their hand first are displayed at the top.

Can I mute all students at once?

Yes, there is a function “Mute All” that allows the faculty to mute everyone simultaneously. However, students can still unmute their individual audio after the faculty uses the “Mute All” option.

What about chatting via messaging during class?

Zoom has several options which include turning off the chat completely, chatting directly and only with the host, everyone publicly, everyone publicly and privately. You can manage the chat settings:

While in a meeting, click Chat in the meeting controls.
Click More to display in-meeting chat settings.
You can access the following options:

- Save chat: Save all chat messages in a TXT file.
- Share file in meeting: Send a file in the chat.
Allow attendees to chat with: Control who participants can chat with.
- No one: Disables in-meeting chat.
- Host only: Only the host can send messages to everyone. Participants can still send private messages to the host.
- Everyone publicly: Participants can only send public messages. Public messages are visible to all participants. Participants can still send private messages to the host.
- Everyone publicly and privately: Participants can send public or private messages. Public messages are visible to all participants. Private messages are sent to a specific participant.

How do I disable the chat function?

Yes, you can stop students from chatting by changing your Profile Settings in the web portal. Choose whether you want to prevent all chatting or just private chatting. The Chat option will no longer appear in the Meeting Controls. To do this:

Sign in to the Zoom web portal.
Click Settings.
Click the Chat and Private Chat toggles to disable in-meeting chat.
Click Save Changes

You can re-enable this at any time by going back through the web portal to change your settings.

A student refuses to use the video option in Zoom. What, if anything, can I do?

It's important to remember that our students will need support and guidance as they learn through new methods. Please review Using Video to Assess Student Attention in Virtual Class Meetings for guidance. If a student refuses to use the video option in Zoom you may want to privately inquire about why a student feels uncomfortable with the video function. This is a challenging time for everyone. If students are struggling to show attentiveness, ask questions rather than make assumptions about their actions or punish them for lack of engagement.

If my students arrive “late” to class can they still attend?

Yes, students should be able to join the class without difficulty.

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